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Application of OCR Recognition in the Auto Insurance Industry

2021-09-28 13:27:42

Application Background


With the improvement of people's living standards, private cars have become an inevitable choice for more and more families, and the demand for auto insurance is increasing rapidly. However, in the traditional auto insurance survey process, it takes a long time for the investigation, entry, and verification, which results in a decrease in customer satisfaction, and there may also be information entry errors caused by staff mistakes.

I once saw a piece of news that a gentleman bought a compulsory insurance and a strengthened insurance for the car he just bought. When this gentleman went to an insurance company to buy car insurance, he discovered that the engine number and VIN in the car insurance he bought do not match with the vehicle license caused by the car insurance company’s carelessness , resulting in that he cannot enjoy the discounts he should enjoy, and cannot enjoy the relevant rights of the insurance. Due to information input errors, it can be said that the insurance purchased by himself cannot be enjoyed by his car. The phenomenon like this has caused property damage and a loss of reputation to the auto insurance company, which eventually led to a large loss of customers.

Scheme Introduction

Based on years of OCR research and development experience and combined it with the development of the insurance industry, Sinosecu Corporation has gradually launched the OCR automatic recognition and entry system, which can identify the second-generation ID card, driver's license, driving permit, passport, plate number, vehicle frame number (VIN code), bank card number and so on. At the same time, in order to meet the information entry needs of different business systems in the auto insurance industry, OCR recognition technology supports the application on multiple platforms such as server-side (Linux, Windows), Android and iOS. The technology greatly shortens the time for insurance and claim settlement, improves customer satisfaction, and increase insurance sales, so as to stand out in the fierce competition!

Mobile OCR Technology

Document recognition:

   Automatically collects the document information (such as name, VIN, plate number, etc.) by taking the image of the document.

    Supports many types of documents: supports identification of 18 common domestic documents such as second-generation ID cards, driving permits, passports, Hong Kong and Macau passes, household registers, etc. At the same time, supports add the types of documents according to customer needs.

    Supports video and photo two recognition modes.

    Supports Android and iOS platforms. (Add ID image)

Bank Card Recognition:

    Automatically collects the card information (such as card number, attribution bank, etc.) by taking the image of the bank card.

    Supports the recognition of domestic general bank cards such as embossed cards, platform cards, vertical cards, etc..

    Supports video and photo two recognition modes.

    Supports Android and iOS platforms. (Add ID image)

OCR Cloud Recognition Technology

Server-side OCR recognition technology is based on the world-leading Tsinghua OCR recognition technology, it has accurate recognition rate and excellent recognition speed. OCR recognition technology supports the recognition of images acquired through scanners, mobile phones, high-speed photographic apparatus, cameras and other collection devices, it supports the recognition of a variety of cards.

Supports identification of more than 20 domestic common documents such as second-generation ID cards, visiting cards, bank cards, driving licence, driving permits, passports, Hong Kong and Macau passes, etc. At the same time, supports add the types of documents according to customer needs.


Solution Advantages


    Reduces the number of manual entries, reduce cost input, and saves a lot of manpower, material and financial resources.

    Improves entry speed, business processing efficiency, and customer satisfaction.

    Reduces error rate, improve input quality, reduce problems in later operation, improve service quality.

    It can be further expanded, we provide various automation refnums, which help users to optimize business processing procedures, and provide multi-faceted support for the operation of enterprises.


Applications


    Mobile Insurance Acceptance

    E-Marketing System

    Mobile Survey