In spring, almost everything comes back to life, the trees sprout and the grass turns green. It’s a good season for outings. However, under the influence of the epidemic, the tourism that should have been prosperous has fallen into the off-season, and the hospitality industry has also been beaten, the average income fell sharply.

According to the "Analysis of the Impact of the Epidemic on the National Hotel Market" issued by the China Hotel Association, from the 5,000 hotels in the country that participated in the survey, during the Spring Festival, the epidemic caused an average loss of 67.81% of hotel operating income, business income loss in 89.88% of hotel was higher than average. In this battle against the "epidemic", we have seen the helplessness of companies being forced into a period of stasis and the courage of them to continuously release their potential, seize opportunities, and take actions to save themselves. In this situation, the "Contact-less" services is in great demand. In order to minimize the cross-infection caused by contact between guests and hotel attendants, the transformation to intelligence and the provision of "Contact-less" services have become salvaging measures actively tried by hotels.

Enabling Traditional Hotels Transform into Smart Hotels

In the transformation of traditional hotels to smart, self-service are necessary. Sinosecu Passport Reader supports a wide range of identification documents, it can identify 78 kinds of documents including ID cards, passports, Exit-Entry Permit for Travelling to and from Hong Kong, Macao and Taiwan. The Sinosecu Passport Reader is equipped with a high-definition camera of up to 5 million pixels. For the different identification documents, the passport reader can provide the hotel with high-quality document image information. At the same time, the high-definition images also helps to improve the recognition accuracy of information.

Integrating the Passport Reader of Sinosecu Corporation in the hotel self-service equipment can realize the possibility of customers self-check-in by swiping the ID cards. The original intention of the development of the self-check-in system is to provide users with a simple operation and service-oriented experience. The passport reader based on AI text recognition technology and image processing technology, provides users with automatic induction and trigger, automatic identification and other services. It’s easy for customers to use without the hotel service personnel reception.

"Zero-touch" check-in improves service efficiency and customer satisfaction

      Integrated Sinosecu Passport Reader in the self-check-in machine, customers only need to swipe the documents used to book the hotel online, the system will immediately read the document information and Compare it with the portrait information collected on site. After the comparison is passed, the customer can select a room online and go through the procedures for housing and check-out. The whole process only takes a few seconds, not only does not require personnel contact, but the efficiency is much more faster than manual handling. 

In response to the cumbersome work of information entry, Sinosecu Passport Reader provides accurate document information for hotel staff through intelligent recognition technology. The full-frame information of the documents recognized by Sinosecu Passport Reader can be transmitted to the hotel system through integrated applications, which is convenient for hotel staff to edit, search, export and manage the digital information.

Sinosecu passport reader improves not only efficiency, but also customer satisfaction and the core competitiveness of hotels. During the special period of epidemic prevention and control, the use of self-check-in equipment for "zero-touch" procedures will become a trend. At this time, Passport readers also provide security and the power to overcome difficulties hand in hand for the hotel.