When it comes to holiday, the hotel will welcome a large number of guests, causing the hotel reception to be overwhelmed. Some guest got tired of the day and with baggage at the same time when they reach hotel, only to find that there was a long queue at the front desk of the hotel. This phenomenon occurred frequently, resulting in strong dissatisfaction from the guests and seriously affecting the guest’s check-in experience as well as the Hotel reputation.

            In response to the above problems, many hotels are starting to introduce smart hotel self-service check-in machines. Guests only need to use their ID card/passport to realize "online self-selected room reservation, check-in within 20 seconds, and check-out within 20 seconds after leaving the hotel". Check-in and check-out are fully self-service, easy to operate, convenient and fast, and guests no longer have to wait in line for a long time!

            The hotel self-service check-in machine provides ID verification. When checking in, guests only need to place their ID card in the reading area, and the self-service terminal will read the electronic information and collect personal images in real time for comparison with the identification ID portrait. After passing the comparison, you can choose a house independently, and upload the information to the public security system at the same time. After completing the procedures, the self-service machine pops up the room card and the entry voucher, and the whole process continues for more than 20 seconds, which is as fast as lightning compared to the front desk!

The self-service check-in machine not only brings great convenience to customers, but also improves the overall service level and reputation of the hotel. The most important identification technology in this self-service machine is OCR document recognition, which can identify a variety of documents (ID card, passport, etc.), just put the document in the reading area, it can be automatically read, saving manual typing time. ID documents information capture and onsite portrait capture technology is the most popular technology for combining identification and face. The automatic face recognition is compared with the collected identification information to ensure that it is the same person, and then can proceed the check-in operations . The ID document OCR is not only applied to self-service kiosks, but can also be integrated into APP software to identify various ID documents eliminating the tedious process of manual input. If you have OCR certificate recognition requirements, please consult: +86 133 7162 1137

Related OCR recommendations: OCR business card recognition, business license recognition, ID card recognition.